123GO Q&A – Frequently Asked Questions

Common questions to help users quickly understand demo and experience rules

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What happens if I lose my connection while I bet?

When you lose connection while using 123Go mobile, you can continue to use the website once the mobile signal is restored. This bet will not be confirmed unless the bet’s receipt number is displayed. You can view all your bets in the account history in the lobby.

Who should I contact if I have any questions?

You can contact through our customer service team:

Online customer service using123Go.com

Email: [email protected]

How much will 123Go Mobile cost me to use?

Our Mobile betting platforms are free to anyone with a 123Go account. The only charges are those applied by your mobile service provider for using their data services, For data charge information please contact your mobile service provider.

How do I tell what Mobile phone I have?

The manufacturer and model number is usually displayed on the phone casing under the battery. Alternatively, check your phone manufacturer’ website or contact us and one of our customer service advisors will be pleased to assist you.

Can I sign up for a 123Go account using the mobile website?

Yes, you can sign up for a new account by clicking on the link to the 123Go website at123Go.com/mobile.

Do I have to transfer funds to the Mobile Casino to play?

Our Mobile Casino runs via your Sportsbook balance and there is no need for any extra transfer to the Casino to play.

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