123GO Q&A – Frequently Asked Questions

Common questions to help users quickly understand demo and experience rules

Can I use 123Go Mobile when I travel abroad?

Yes, as long as your mobile service provider allows foreign network roaming, you can use 123Go mobile. Note that higher data charges may apply, please contact your mobile service provider for more details.

I can’t log in my account is blocked – why?

The most likely explanation is you have had too many failed login attempts. Please contact customer service who will be happy to help you. You can do so via Live Chat on 123Go.com or email [email protected]

Can I log in on the Mobile site while I am logged in on the main website?

You can only be logged in on one version of 123Go at any point in time. If you are logged in on the main website and you log in to the mobile site, you will automatically be logged out of the main website and vice-versa.

Can I use the Mobile site with my existing username and password?

Yes, you can use your existing user ID and password to log in to the mobile site.

What happens if I receive a call or SMS whilst using the service?

Your phone will still be able to receive inbound voice and SMS traffic whilst using 123Go Mobile. Most supported handsets will allow you to take a call and will return you to the service once you have finished.

Page 1 of 4 Next
Start Games