Common questions to help users quickly understand demo and experience rules
Each event will begin streaming 2 minutes prior to the scheduled start time of the event / match. The match must be active within the In-Play odds page.
If you have a Firewall (security hardware / software) or any other related security software running on your device, it might have affected your access to the site. You should consult the manufacturer’s manual /handbook or contact them directly regarding the package / hardware configuration.
We recommend that you use Broadband or Wi-Fi which offers better bandwidth and more optimized performance for playback of our Live TV streams.
4G and 3G users should be aware that using Live TV may consume a high amount of data allowed in your plan. Also, 3G users may encounter “buffering” more often within streams.Note that when playback issues occur within a stream, it may be due to an issue at the event source and not fixable by yourself or this company.
Make sure that your device has a sound card to play the audio and your audio volume is turned up.
Go to Adobe’s website to check if you have the latest flash player installed.