123GO Q&A – Frequently Asked Questions

Common questions to help users quickly understand demo and experience rules

Can I view this service?

This service is available for members, based in certain regions, who have funds in their account or have placed a bet within the last 24 hours.

Do I need an account in order to watch Live TV?

Yes, you need to be logged in to your account in order to view Live TV.

What top class events can I watch on Live TV?

Live TV is currently offering events across multiple sports including Football, Basketball, Tennis, Futsal, Beach Soccer, Badminton, Handball, Volleyball and Snooker to name a few.

Does the cash out value include my stake amount?

Yes, the Cash out value is the total amount returned upon confirmation of cash out, inclusive of your stake amount.

Why does Chrome or Firefox browser not playback Live TV on my Desktop?

Due to a Flash blocking measure imposed by these providers, you may need to manually allow Flash to be played on your PC. Once the setting has been updated, you will not be required to adjust this again unless the cache has been cleared.

Chrome – Go to Settings > Show advanced settings > Content settings (Privacy) > Flash. Select Allow sites to run Flash and finally select Done. Firefox – Go to Menu / Add-ons, then click plugins and ensure that “Flash Player” is set to “Always Activate”.

Please check via search engine if either of these methods does not work.

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