123GO Q&A – Frequently Asked Questions

Common questions to help users quickly understand demo and experience rules

Why was my Cash Out cancelled?

Cash Out transactions are subject to the same terms and conditions as normal wagers. You can find the details for the cancellation of your cash out within the “Cash Out Details” drop-down of any wager within “My Bets” or “Statement”.

Where can I find further information about Cash Out Rules?

Please go to the Sports Rules and select “Cash Out” from the drop-down list. Here you can find further information and settlement examples related to Cash Out.

Can I view this service?

This service is available for members, based in certain regions, who have funds in their account or have placed a bet within the last 24 hours.

Do I need an account in order to watch Live TV?

Yes, you need to be logged in to your account in order to view Live TV.

What top class events can I watch on Live TV?

Live TV is currently offering events across multiple sports including Football, Basketball, Tennis, Futsal, Beach Soccer, Badminton, Handball, Volleyball and Snooker to name a few.

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