123GO Q&A – Frequently Asked Questions

Common questions to help users quickly understand demo and experience rules

What is 1X2?

“1X2″refers to 3 outcomes that may occur within a defined period of an event. Participant 1 will win, Participant 2 will win, or the event will end in a Draw (X).”

What other betting markets do we offer besides Handicap, Over/Under and Money Line?

We offer different sports and a variety of bet types, you can view all innings to bet on predictions or live games.

What is Outright betting?

Outright markets provide the opportunity to choose who will win a specific award, competition, group, or race etc. Examples include:

The final outcome of a competition, i.e. Golf Tournament or F1 Driver’s Champion.

The final outcome of a preliminary round, i.e. Group winner in World Cup.

The final outcome of a race, e.g. individual winner of a F1 race.

MVP award winners etc.

Further information can be found in our Help Section > Sportsbook Rules > Outrights.

What is the meaning of “Selection indicated in red may not be combined for multiple bets”?

A customer may only place multiple bets when choosing from betting markets that do not have a direct affect on each other. If a related contingency is present in the parlay multiple, the combined bet will not be excepted.

Example:

-Manchester United to win in the 1X2 market @ odds of 1.80

-Manchester United to win 2-0 in the correct score market @odds of 7.0

If Manchester United win 2-0, the combined odds would be 12.6. However, the odds should only be 7.0 because if Manchester United win 2-0, they will automatically have won in the 1X2 market.

What happens if I get disconnected from the internet while playing?

If you had successfully placed your bets, bets will remain in effect even if you have lost your Internet connection. Once you log back in, you can check the event results on the results page and view the results of your bets in the My Account section.

For bets that were unsuccessfully placed when the Internet connection was lost, your balance will not be deducted. You only need to log in again after re-connecting to continue. You can always check your betting activities in the statement if you are unsure whether the bets were placed successfully.

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