Common questions to help users quickly understand demo and experience rules
Our Mobile betting platforms are free to anyone with a 123Go account. The only charges are those applied by your mobile service provider for using their data services, For data charge information please contact your mobile service provider.
You can contact through our customer service team:
Online customer service using123Go.com
Email: [email protected]
When you lose connection while using 123Go mobile, you can continue to use the website once the mobile signal is restored. This bet will not be confirmed unless the bet’s receipt number is displayed. You can view all your bets in the account history in the lobby.
Yes, as long as your mobile service provider allows foreign network roaming, you can use 123Go mobile. Note that higher data charges may apply, please contact your mobile service provider for more details.
To help us make your query, please provide the following information:
Account Information (Username/Account ID)
Phone manufacturer and phone model.
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