123GO Q&A – Frequently Asked Questions

Common questions to help users quickly understand demo and experience rules

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How do I install the 123Go iOS app on my iPhone or iPad?

Follow these easy steps to download 123Go APP on your mobile devices:

Launch 123Go website on your browser to trigger an automatic prompt asking if you would like to download the app or visit this link
Once the download has completed, you should be able to find the app on you mobile phone’s home page.

Tips:

If you see this message: “Untrusted Enterprise Developer”

-You need to enable “unknown sources” on your device. To access the Unknown Sources setting directly, press Home button and tap Settings.

-Select General, Profiles & Device Management. You may need to scroll down to see the Unknown Sources setting. When you find it, press it to check the box and enable Unknown Sources.

Answered “No” when asked if I want to download the 123Go mobile app, how can I get the app now?

Using your device, clear cookies for your browser of choice. The actions required for this will depend on your browser. The message will now show if you visit our mobile site, and you can continue to download the 123Go mobile app.

How can I download the 123Go mobile app?

If you are using mobile web, there will be a message prompt on your screen where you can download the 123Go mobile app. Click for the download to begin.

Is the 123Go mobile app free?

123Go mobile app is FREE for all 123Go customers. Data charges may apply and your mobile service provider may charge you for using their data services to access the Internet.

How do I know if my device is compatible with the 123Go Android app?

Compatible with devices that use Android version 5.0 and newer. We are constantly working to ensure more devices are fully supported. If you encounter a problem while using the 123Go Android app from your device then please contact us via Live Chat.

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