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123GO Q&A – Frequently Asked Questions

Common questions to help users quickly understand demo and experience rules

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Can I deposit and withdraw funds when using the 123Go mobile app?

Yes, you can use the 123Go mobile app to both process – Deposit and Withdrawal.

How can I clear the 123Go Android app’s cache and app data?
  1. Tap on the “Settings” menu.
  2. Scroll down and select “Application manager”
  3. Select the 123Go app
  4. Select “CLEAR DATA” and “CLEAR CACHE”
How can I take a screenshot using my device?

This can vary depending on your mobile devices make and model. Consult your phone manual or ask your phones provider for more information.

Tips:

On some Android devices you can press and hold Power/Lock button and Home button at the same time for a couple of seconds. You should hear a sound and the screen will flash. A screenshot should be saved to your devices “Gallery” (varies from device to device).

If you are using iPhone or iPad, you can immediately press and release the Home and the Sleep/Wake button on the top or side of your device. A screenshot should be saved in your Photos app.

I can’t log in my account is blocked. Why?

If you have too many failed login attempts. Please contact customer service via Live Chat on 123Go.com or email [email protected]

Can i log in using 123Go mobile app and website at the same time?

Yes, it will work on both devices.

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