123GO Help Center & Contact Us

Have questions? Contact us quickly through the following methods, or browse FAQs and gameplay instructions.

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FAQ Q&A

Browse frequently asked questions and find answers quickly

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Frequently Asked Questions

How to start playing demo games?

You can browse the game list directly on the homepage and click any game card to start playing. All games are in demo mode and do not involve real money betting. You can experience them with confidence.

Do I need to register an account to play demos?

Demo features can be used without registration. However, if you want to save game progress, participate in events, or enjoy VIP benefits, we recommend registering an account for a better experience.

How to participate in promotions?

You can visit the "Promotions" page to view all available events. All promotions are for demo marketing display purposes and do not involve real money betting or rebates. Please check each event's details page for specific rules.

How to upgrade VIP tier?

You can upgrade your VIP tier by accumulating demo turnover. The system automatically calculates your demo turnover, and when you reach the corresponding tier threshold, exclusive benefits for that tier are automatically unlocked. All calculations are for display only and do not involve real money.

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If the above information cannot solve your problem, please fill out the form and we will reply as soon as possible.

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